Return Policy

Thank you for choosing our products! If you are not satisfied with your purchase, we provide the following return policy:

Return Conditions

Returns must be requested within 7 days of receiving the product. The product must be unused, unopened, and kept in its original packaging with all tags intact.

If the product is defective or damaged, please provide photo evidence and submit a return request within 3 days of receiving the product.

Return Process

Contact our customer service team with your order number, reason for return, and product photos.

Once we receive your return request, we will guide you through the specific return procedures.

Return the product to the designated address and retain the shipping receipt.

Return Shipping Cost

If the return is due to product defects or incorrect shipment, the return shipping cost will be covered by us.

If the return is due to personal reasons (e.g., dislike, unsuitability), the return shipping cost must be borne by the customer.

Refund Policy

Once the returned product is confirmed to be in order, the refund will be processed within 7 business days. The refund will be returned via the original payment method. If the payment was made by credit card, the refund timeline will depend on the credit card company’s processing time.

Special Cases

Returns will not be accepted under the following circumstances: The product has been used or damaged. The product packaging has been opened and cannot be restored. Limited edition or custom-made products.

If you have any questions, please feel free to contact our customer service team. We are here to assist you.